Frank Eliason, the Director of Global Social Media for Citi and author of @ Your Service, was recently featured in Forbes as an intrapreneur who’s doing great things in social business industry. Listen in as Frank teaches us how to create a culture of customer care and how intrapreneurs can be more effective at leading [...]

You’re familiar with the term entrepreneur, but what’s an “ intrapreneur”? Who better to interview on this topic than the one who coined the word – Gifford Pinchot. Gifford is currently the President and co-founder of Bainbridge Graduate Institute (BGI), the first school of sustainable business. During this interview, Gifford talks about the focus at [...]

Nick Arnett takes his strong interest in social capital and economic development and begins what he has dubbed “The 12 Cities Project.” Discover the cities he’s touring and the reason behind this 12 city journey. How exactly does each city set itself apart from the crowd? During this interview, you’ll learn to: Pay it forward [...]

I had the huge pleasure of getting to sit down with President & CEO of CableLabs, ex-CTO of Hewlett Packard Phil McKinney. He recently released his first book called Beyond the Obvious which is a great guide to applying innovation in your life and work. Here are some of the topics we cover: Don’t pay it [...]

After about a year and a half of hiatus, Innovators Mix is back!   Greg Meyer is the manager of Customer Wow at Desk.com (a SalesForce.com company) and has an amazing ability to understand the needs of customers and give them a WOW experience. Learn about the difference between customer service and customer WOW. Get beyond [...]